Education & Certifications
University of Central Arkansas, Conway, Arkansas                            
Fall 1998 – December 2002

Honors College Scholar – Overall GPA: 3.6 
Bachelors of Science in Pure Mathematics
Double minor: (Pre-medicine) Physical Science & 
                      Honors Interdisciplinary Studies

Certified Six Sigma Black Belt.  Spring 2005.  
Through Six Sigma Qualtec at Alltel Communications, Inc.    




                                             


Private Pilot Certificate.  June 2009.  Central Flying Service. 
Little Rock, Arkansas.

Work Experience

Black Belt Process Consultant  - Customer Experience Group            
April 2009 - present
·   Working for the Customer Experience Group (www.cegpartners.com) 
to aid small and large clients with Lean Six Sigma projects and how 
to drive profitability through process improvement and development

Consultant – Process Development
Alltel Communications, Little Rock, AR 
October 2004 - October 2006
§   Six Sigma Black Belt Certified through Six Sigma Qualtec, 
   Spring 2005
§   Accountable for designing and implementing business process 
   solutions across multiple organizations, products, and system 
   applications
§   Identified & Lead strategic Lean Six Sigma process improvement 
   projects.
§   Administered Six Sigma & Process Improvement Training
§   Provided analytical statistical data analysis support to identify 
   improvements for existing business processes

Buyer – Engineering Procurement
Alltel Communications Products, Little Rock, Arkansas
October 2003 – October 2004
§   Project Manager of Strategic Sourcing Initiatives, RFPs, 
   Negotiated annual savings >$70 Million
§   Primary vendor point of contact for RF Engineering and 
   Drive Test Equipment
§   Assumed lead role in corporate pricing and contract negotiations
§   Ensured corporate contract compliance with Legal Counsel
§   Proactively worked with Executive Management, Legal team, 
   Engineers and Suppliers to establish new creative 
   engineering sourcing applications
§   Communicated purchasing logistics to Alltel engineers nationwide

Engineer – Radio Frequency Design Center
Alltel Communications, Little Rock, Arkansas
January 2003 – October 2003
Project Management - FCC Mandated E911 Phase II
§   Coordinated with Engineering, Corporate E-911, and Suppliers to 
   deploy E911 location ability to Public Safety Answering Points
§   Contract and Pricing Negotiations with E911 Service Suppliers
§   Managed data integrity of the E911 Phase II database & Developed 
   a tool for monthly budget forecasting - $3.5 Million 
§   Developed ideas and business justification for internal process 
   & systems enhancements
Project Management -  Touch 2 Talk, Transport Engineering 
Design & Circuit Orders
§   Developed an Excel tracker for managing Transport Circuit 
  Order across multiple organizations
§  Communicated weekly status to executives













College Awards & Relevant Experience
  §    President, Alpha Sigma Tau Sorority, 2002
 §   Presidential Scholar – 100% College Expense Paid
 §   Who’s Who at University of Central Arkansas, 2002
 §   Honors College Scholarship & Grant Recipient for travel abroad
 §   Miss University of Central Arkansas 2001
 §   Miss Saline River 2002 (Miss Arkansas contestant 2 years)
 §   Arkansas State Governor’s Leadership Forum 2002
 §   Student Government Association Senator
 §   University of Central Arkansas Leadership Institute 2000
 §   University Student Support Staff

Positions Held During College:

§   Mechanical Engineering Intern
Cromwell Architects Engineers, Little Rock, Arkansas 
Summer 2000

§   Real Estate Assessor’s Technical Assistant
Arkansas CAMA Technology, North Little Rock, Arkansas, 
Summer 1999

§   Accountant’s Assistant
King, Ball, & Co., Accounting Firm, North Little Rock, Arkansas
Spring 1999

§   University Math Tutor
University of Central Arkansas, Work Study Program
Spring/Fall 2000

§   Graduate School Teaching Assistant
University of Central Arkansas Graduate Program 
(one semester), Fall 2007

Skills
Microsoft Office:  Word, Excel (some macros), Access, Publisher, 
PowerPoint & FrontPage, HTML, Windows XP, WordPerfect, 
MapInfo, deciBel Planner RF Propagation Tool, 
Photoshop, ProTools Recording



Leadership, Analytical Problem Solving, Communication, Prioritization
Time Management, Mediator, Networking, Public Speaking, 
Organization, Creativity, Self-motivated, Risk Management, 
Conflict Management, and Goal-oriented Management

Interests

Music,  Real Estate, Flying (Private Pilot License), 
Travel – Grant Recipient for European Independent 
Study Abroad – 3 week backpacking trip over 5 countries, 
Physical Fitness & Team Sports, Photography, 
Sewing/Clothing Design, Art and Creative Writing